How to Choose an Employee Communication App

How to Choose an Employee Communication App

The process of evaluating employee communication apps should include assessing them against stakeholder requirements, determining which features you require for short and long-term functionality, and also including more subjective qualities, such as usability and employee experience.


There are additional steps you should take, however, such as building a business case for implementing an employee communication app. This can be done by researching the results of improved communication and reviewing case studies that illustrate how other organizations have used employee communication apps to:

Once you have a solid understanding of the value that an employee communication app can provide, as well as what your expectations are for the impact an ECA will have on your organization, you should asses review sites such as G2, SoftwareAdvice, and SoftwareWorld to see how your options compare. This will enable you to identify your top two or three choices, which you can then test drive to see which best fits the needs of your organization.


Up Next: Are Employee Communication Apps Only for Communications?