Putting employees at the center of employee experience

The solution to digital workplace simplicity can be found in the answers to these questions. Give them some thought - your employees need you.

Overcoming the 3 Leading Causes of Digital Friction

Digital friction is making it impossible for employees to get full value out of your digital workplace. Here's what's causing this experience-destroying issue, and how to fix it.

June 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

Anatomy of a Successful Intranet

Your intranet has the power to solve your biggest digital workplace challenges. From increasing productivity by streamlining interactions with your enterprise tech stack to improving the employee experience, your intranet can become the star of your digital workplace. Find out how...

Workgrid May 2022 Product Updates

This month, a new app helps bring mobile-responsive website content to users via a microapp, a new change management app simplifies processes with ServiceNow, and the Workgrid App Catalog offers new search options.

May 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

Streamline ITSM Ticketing, Procurement Approvals & More With Workgrid

Workgrid integrates with ServiceNow to streamline ITSM Ticketing, facilitate change management and simplify procurement approvals by giving employees quick access to important tools and system information right from the Workgrid digital assistant.

Workgrid + Igloo: Delivering the intranet experience of the future

Workgrid recently announced a strategic partnership with Igloo Software. We’re very excited about this collaboration because it solves some of the biggest challenges facing the intranet, digital workplace, and employee experience. So how do Workgrid and Igloo work together and what makes this solution so different?

April 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

Elevate Your Intranet From Zero to Hero

To build an intranet experience that keeps employees coming back, you have to go beyond what intranets typically deliver. Find out what that means and how to do it, so you can deliver an intranet experience that increases productivity and drives engagement.

March 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

11 Reasons Your Employees Need a Digital Assistant

The benefits of using a digital assistant are vast, and there are some compelling reasons your employees need one. Here are some now….

Stop Digital Friction from Killing Employee Productivity

What is digital friction, where does it come from, and how can we get in front of it? Originally published by the DWG Institute, Workgrid's Rob Ryan discusses the ways organizations can overcome digital friction in the digital workplace.

Amplifying Your Intranet – Guidance for Getting Users to Stick Around

There are so many options today for building an intranet that it can be hard to know where to even start.

Igloo + Workgrid – Improving the Digital Employee Experience

Workgrid & Igloo announce a strategic partnership to improve the digital employee experience. Learn more about this collaboration, which pairs the power of a next-gen intranet platform with the utility of a digital assistant to improve the digital employee experience and solve the challenges plaguing the digital workplace today.

Workgrid Ranked Gold Medalist in 2022 Digital Workplace Data Quadrant Awards

For the second year in a row, Workgrid has been ranked as a leading digital workplace solution in the Digital Workplace Data Quadrant Awards. Find out how Workgrid stacked up against the other 16 vendors that were evaluated and learn which of our features ranked the highest (hint: they’ll be key to digital workplace success in the coming year).

February 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

2022 Digital Workplace Trends

There are three actions you should focus on to help employees manage stress and work effectively: Focus, Simplify, and Enable. This blog helps you understand each of these actions in more detail so you can successfully navigate the future of work.

Workgrid January 2022 Product Updates

The year kicks off with an exciting Zendesk integration for Workgrid’s IT Help Desk app!

Help Employees Work Smarter, Not Harder, with Workgrid

Employees are stressed. By the pandemic. By working from home and trying to find a healthy integration between work and their personal lives. By everything, really. You can help by enabling them to work smarter, not harder. Workgrid can help. Here’s how…

January 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

Simplify the Digital Workplace: Work Smarter, Not Harder

The idea of “working smarter, not harder” is a common-sense mantra we’re all familiar with. In the context of the digital workplace, however, it’s a concept that got turned on its head with the advent of the pandemic.

3 Ways a Digital Assistant Supports Hybrid Work

There’s a lot of advice about how to effectively navigate the new world of hybrid work. Whether you’re looking to eliminate digital friction, support more flexible work, or simply avoid the most common mistakes, advice on hybrid work is as plentiful as pumpkin spiced lattes in the fall

How the Workgrid Digital Assistant Simplifies the Work Day

The digital transformation that's been ongoing since the rise of the pandemic has not been without its downside. New applications and communication channels no doubt made it possible to survive, but also made it hard for employees to know what to focus on. So what can eliminate digital friction? Workgrid can help.

Workgrid December 2021 Product Updates

This month users will find a new integrations available for two popular Workgrid apps. Read more in our December Product Update!

Workgrid adds UKG, Zendesk, Jira, and ServiceNow to App Catalog

Integrations have long been key to digital transformation efforts. They help organizations extend their existing tech investments, make it easy to create custom experiences for employees, and reduce digital friction.

December 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to the digital workplace, is focused on the future of work.

Eliminating Digital Friction for Employees

As organizations underwent massive digital transformations, employees finally got the tools they needed to have flexibility in how and when they work. But this advancement came with a downside, an overabundance of applications resulting in a phenomenon Gartner® refers to as "yet another thing to check," or "YATTC."

How the Workgrid Digital Assistant Supports Flexible Work

There are several ways organizations can make it easier for employees to work wherever and whenever it's convenient for them. Here is some specific guidance on how to put suggested ideas into practices.

Workgrid and Trianz PULSE Partner to Deliver a Powerful Workplace of the Future

Workgrid has teamed up with Trianz to deliver Workgrid + PULSE, a next generation digital workplace solution that delivers personalized experiences surfacing information, notifications, workflows, and more through a unified platform.

Enabling Flexible Work for Employees

How these three key recommendations from Gartner® can help enact long-term digital transformation in the workplace.

Workgrid November 2021 Product Updates

This month users will find a new Workgrid-hosted image library for Survey and Publisher notifications. Read more in our November Product Update!

Preparing for Hybrid - Key Learnings on Workplace Transformation

Getting digital transformation right isn't easy, especially with the world of work changing as quickly as it has been. But there are two key approaches you can take to make your journey easier. Workgrid CEO Brett Caldon shares these and more insights following the GDS Group CIO Summit.

November 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to employee experience and the digital workplace, is focused on the changes required, both in terms of technology and mindset, to adapt to the hybrid work model.

Customize Employee Experiences Faster with No-Code/Low-Code

No-code and low-code development are more than just buzzwords. They’re the key to accelerating the delivery of customized employee experiences and they have the power to transform your digital workplace in the coming years.

Workgrid October 2021 Product Updates

Imagine submitting an IT help desk ticket by simply typing the request into a chatbot. That’s exactly what our new IT Help Desk app does for users. Read more in our October Product Update!

Adapting the Digital Workplace for the Future of Work

How has employee experience changed in recent years? Workgrid Co-Founder and CEO, Brett Caldon, answers this and more.

October 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to employee experience and the digital workplace, is focused on digital transformation and supporting the shift from temporary remote work to a long-term hybrid work environment.

“What’s Next”: The AES Journey to Improve the Digital Employee Experience

Reflecting on the AES journey toward an improved digital workplace with Angie Wyatt, Director, Global Digital Workplace, AES Corporation.

Solving the Top 5 Causes of Friction in the Digital Workplace

The business world of today is rich with intelligent technology, communication platforms, and data. But like they say - you can have too much of a good thing, because more often than not, these modern-day advancements are more of a curse than a blessing.

3 Digital Workplace Changes To Consider in the Next Two Years

Thinking about making your digital workplace more effective for employees? Here are three changes to consider as we look forward to what's next.

September 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to employee experience and the digital workplace, is focused on the future of work and getting the basics of the digital employee experience right as the needs of the workforce continue to shift.

Workgrid September 2021 Product Updates

Fall arrived last week, seemingly out of nowhere. And while the days are starting to feel shorter and shorter, this month we have a new app and enhanced workflows functionality that will make those “shorter” days more efficient.

Achieving Success with the Future of Work: 4 Key Areas of Your Digital Workplace That Need Attention

When forced, businesses quickly adopted remote work for all employees, and it was always assumed that workers would eventually return to "normal" office life. But all of that has changed. For many, the physical workplace has been replaced with the digital workplace, making it a major priority when it comes to bringing people and work together.

4 Ways an Employee Communication App Increases Productivity & Improves the Employee Experience

As it becomes clear that a hybrid work model will become reality for most organizations. It’s yet another adjustment for businesses, one that brings both good and not so good news with it. But with an employee communication app, organizations can support team members regardless of where and how they are working.

Workgrid August 2021 Product Updates

We’re reaching the apex of summer, which is hard to believe. The team at Workgrid has been busy laying the groundwork for exciting developments coming this fall. Here you’ll find the most recent updates aimed at improving the experience of Workgrid admins and users.

August 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

3 Big Digital Employee Experience Improvements You Can Make Right Now

Reimagining basic, every day experiences with employees’ needs in mind is the most important thing you can do for the digital employee experience. Here are 3 examples you can implement today that will have a huge impact!

3 Considerations for a Modern Intranet

As the cornerstone of your digital workplace, your intranet fills a big role. It sets the tone for the mission, vision, and values of your organization and bears the weight of helping employees navigate the complexities of a likely hybrid work environment. Getting the intranet experience right requires a more comprehensive, strategic approach than just the selection of intranet software.

4 Ways the Digital Workplace Can Improve the Employee Experience

The concept of employee experience is ubiquitous when it comes to discussions about the digital workplace. But how do we make it better? Specifically, what kinds of digital workplace improvements can be made to that will support success in the future of work?

July 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

How Liberty Mutual Insurance Modernized Their Digital Workplace and Improved the Employee Experience

Evolving the Digital Workplace: How Liberty Mutual Insurance Transformed Their Intranet Into an Intelligent Employee Experience Platform

What Is an Intelligent Workplace?

The digital workplace is undergoing an evolution, the intelligent workplace. Learn what the intelligent workplace is and the opportunities it will bring to the enterprise.

What Is an Enterprise Virtual Assistant?

An enterprise virtual assistant is a powerful tool that can drastically simplify the work day for employees by leveraging AI and natural language processing technology. How can this technology transform your digital workplace? Find out now.

June 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to employee experience and the digital workplace, is focused on how companies can get on the fast-track to a modern intranet and deliver the intelligent experiences employees expect and need.

3 Tips for Naming Your Company Intranet

The responsibility of your company intranet is big. Giving it the right name is the first step in ensuring it has the power to drive traffic and increase engagement. In fact, the right company intranet name will help distinguish it from other internal sites, help convey the brand vision of the company, create a sense of ownership and belonging, and even increase adoption of the site.

Fast-Tracking the Maturity of Your Internal Communications

As businesses respond to the long-term changes affecting the workplace (and work itself), the role of internal communications professionals will only grow in demand and necessity. To help navigate the future of work, internal communication teams will need to leverage tools such as company intranet to continue to deliver the need-to-know information that keeps business running swiftly and efficiently.

3 Common Intranet Integration Mistakes - and How to Avoid Them

Integrations provide a transformative function to even the most out-of-date intranet. Bringing together functionality of multiple applications into a single experience allows the transformation from a static news site or link farm into a productivity hub driving employee engagement and simplifying the work day.

May 2021 | The Grid – Workgrid’s Newsletter for the Digital Workplace

This month’s edition of The Grid, Workgrid’s newsletter dedicated to employee experience and the digital workplace, is focused on the future of the digital workplace. The past year has accelerated the evolution of the digital workplace, shining a light on what's working and what's not.

A Brief Guide to Creating an Effective Digital Workplace that Improves the Employee Experience

What is an effective digital workplace? The quick answer is an effective digital workplace is one that improves the employee experience. Building a modern digital workplace that meets the varying needs of your workforce can be challenging, but recognizing the critically important differences of employee experience vs employee engagement will help you reach your end goal.

Formula for an Effective Digital Workplace Experience

What is a digital workplace and how do you make yours successful? The formula for success is the combination of productivity, communications, and experience. Ultimately, for employees to operate at their fullest potential, they need simplified, user-friendly technology to support the work day.

Workgrid April 2021 Product Updates

Integrations help streamline the digital employee experience and make it easier to engage with enterprise technology. And this month we have an integration enhancement that's sure to delight users. Read about this and other updates in the latest blog.

Things You Wish You Knew About Integrations and the Intranet

Conquer employee experience challenges with a modern digital ecosystem. Integrations with your enterprise applications and existing intranet system can help support a digital employee experience that is well adopted, includes personalized and contextual resources for employees, and provides functionality that creates a simplified workday.

Workgrid March 2021 Product Update

Sometimes small changes are the biggest delighters - like being able to upload and change your own profile photo or easily copying something you've already done so you don't have to start from scratch. Read more about some small but impactful changes we made this month in our latest product updates post!

Digital Workplace Trends 2021

The path to digital workplace success begins with understanding – and capitalizing on - the trends that will shape digital workplace success in 2021 and beyond. Here are perspectives from three industry experts on what organizations should be focusing on in the coming year.

Workgrid Becomes DWG Institute Partner

Workgrid is proud to announce that we've been selected as the Digital Workplace Group’s inaugural DWG Institute Partner! Read on to learn more about the benefits this exclusive honor will provide for both Workgrid customers and DWG members.

Workgrid February 2021 Product Update

Two minutes: the time you'll need to check out our February product updates! And during National Time Management Month, this means you'll be back at it in no time. Read more about how using Tasks on mobile just got even easier and how if you're using Internet Explorer, there are important changes you'll want to check out.

Workgrid Ranked as a Gold Medalist in the 2021 Digital Workspace Data Quadrant Awards

Find out why Workgrid was ranked as a digital workplace leader in the 2021 Digital Workspace Data Quadrant Awards.

Workgrid January Product Update

New year. New level of productivity! We ended 2020 on a high note with the introduction of Workgrid Tasks. Now at the start of 2021, we've got new functionality that will take task management and routine processes to the next level! Find out how you can automate tailored tasks lists for all your people-facing processes and recurring events.

Workgrid Launches Workflows

Workflows in Workgrid expands on recently released task functionality to enable the auto-delivery of task lists, simplifying the routine processes your business relies on. such as such as: onboarding, offboarding, retirement, objectives and goal setting, training and education, and many more!

Building an Intranet That’s an Integral Part of the Digital Employee Experience Strategy

Gone are the days where the intranet was the single source for organizational news and information. The way employees are working and accessing information is changing. With dozens of new employee applications entering the workforce, employee communications are fragmented. Transform the role of your intranet and understand how a modern intranet affects the digital employee experience.

New Integrations in Workgrid Help Customers Streamline SAP® Approvals

Workgrid partners with SAP to provide employees with a consolidated & simplified experience for approvals across the enterprise.

Workgrid December Product Update

Check out Workgrid's year-end product announcements and get ready to get organized in the new year! New functionality and several new integrations will help you work smarter, not harder - and who isn't looking to simplify their work day?

Holistic Task Management - Made Possible with Workgrid Tasks

Staying on top of the business and personal tasks you have to manage every day is now easier than ever before with new task capabilities in Workgrid. Now all of your tasks - personal, work, and team – can be consolidated alongside other tasks from systems of record within the To-Do panel of Workgrid, so nothing gets missed. Read on to learn more...

Workgrid November Product Update

Read about Workgrid's latest product updates in November.

7 Tips for Building Powerful Digital Employee Experiences

It’s no secret that the pandemic has fundamentally changed the nature of how work gets done. Not only has it amplified the importance of the digital workplace, it has also cast a glaring spotlight on what’s working and what isn’t. Now that we’ve reacted and responded to the immediate challenges of the pandemic, it’s time to take a step back. Organizations need to assess their current digital workplace and understand how they can make it better. Here are 7 tips to get you started...

4 Strategies for a No-Fail Employee Experience

Learn four key strategies for a no-fail employee experience and get guidance on how to implement them effectively in your organization.

Workgrid October Product Update

Read about Workgrid's October product updates and experience enhancements ...

Modernizing Communications for the Future of Work: Lessons From the DWX Roundtable

If there's one thing a global pandemic has taught us, it's that the quality and effectiveness of the digital workplace is a big driver of long-term organizational success. Read on to find out how to modernize communications in this new era of work.

Supercharging your Distributed Workforce: Step 2 – Employee-Focused Technology to Simplify the Work Day

Once you understand what your employees need from their digital workplace, it's time to implement technology to make it happen. This blog post discusses the best approach to implementing the intelligent, employee-focused technology organizations need to support the long-term success of their workforce.

Taking a Product Management Approach to Your Digital Employee Experience Initiative

Organizations know that creating streamlined, personalized and contextual experiences for employees is imperative. But who's job is it to pull it all together and make sure it happens? This blog discusses the value of taking a product management approach to digital workplace strategy that ensures you meet your goals and achieve the holistic vision that's necessary for success.

Evolution of the Digital Workplace: Are Digital Experience Layers the Next Frontier?

The digital workplace is more complicated than ever before. The use of an increasing number of enterprise applications has employees feeling overwhelmed, frustrated and unable to focus on the meaningful work that drives value for the business. This post explores how digital experience layers can solve this challenge and help organizations deliver the seamless, intelligent and contextual digital experience that power business success.

Workgrid September Product Update

Read about Workgrid's September product updates and experience enhancements ...

Supercharging Your Distributed Workforce: Step 1 - Understanding Employee Need

As organizations rethink their strategies behind how the physical and digital workplaces intersect as a result of the COVID-19 pandemic, they will also have to rethink the employee experience. A flexible, seamless experience that simplifies the work day will be fundamental to the ongoing success of employees. So how can companies empower every employee in all of the unique situations that this “New Abnormal” has created? And how can they continue to create experiences that support the success of employees and the organization over the long-term? Read on to find out...

Workgrid Summer Product Update

Check out Workgrid's Summer product releases and experience improvements ...

Digital Workplace Transformation: Understanding -- and Improving -- the Impact on the Employee Experience

Digital workplace transformation advice that will help organizations create long-lasting improvements to the employee experience.

Could Employee Data be Your Greatest Asset for Improving the Employee Experience?

Harnessing the employee data you already have can have a transformative affect on employee experience, starting with enabling contextual communications and delivering a modernized intranet experience. Here are just four ways the use of employee data can improve the employee experience...

5 Key Factors to Create a Successful Remote Onboarding Process that Supports the Entire Employee Journey

A successful onboarding process is integral to the successful of the employee journey. Here are 5 ways to make sure you get it right out of the gate.

Workgrid May Product Update

Check out what’s available in Workgrid's May product release, as well as a sneak peak of functionality that will be available soon …

5 Reasons Your Employees Need an Intelligent Digital Assistant

Intelligent digital assistants are an indispensable part of daily life and can have a big impact on employee experience and productivity in the workplace as well. Read on to learn more about the benefits of having an intelligent digital assistant your workforce can rely on to handle the mundane administrative tasks that waste so much time...

What Your HR Technology Could (and Should) Be Doing for Your Organization

Whether organizations are large or small, with new HCM technology or a legacy system, every business suffers from the same challenge - HR service delivery that's siloed and fragmented experience, reducing productivity and frustrating employees. Here;s how to fox it...

How to Create a Better Onboarding Experience that Supports Employees’ Long-Term Success

Onboarding is more than just a day to give new workers a tour of the office and a chance to fill out the required paperwork. Instead, it should be treated as an opportunity to demonstrate competitive advantage, to reaffirm the employee’s decision to come on board, introduce them into the culture of your business and set them up for long-term success. Here's how to create an onboarding experience that supports employees’ long-term success.

What if You Could Deliver a Remote Work Experience that Went Beyond Just Getting Work Done?

It's possible to deliver a remote work experience that goes beyond just getting work done. Read on to find out what that means and how to make is possible in your organization....

How a Modern Intranet Can Help Improve the Employee Experience

Did you know that a modern intranet can be one of the best resources for helping employees reduce frustration, increase productivity and spend more time on their high-value work? Read on to find out how,,,,

Creating a Digital Experience that Puts Employee Needs Front and Center

Last week a handful of top executives gathered at an executive round table event we held in Boston to talk about best practices for building digital experiences designed to improve the employee experience. Three key themes emerged that are valuable points for any organization to keep in mind when taking on an employee experience transformation. Here they are...

Workgrid February Product Update

Check out what’s new in Workgrid’s February release...

Implementing a Digital Experience Platform That's Designed to Actually Address Employee Needs

Digital experience platforms have an established reputation when it comes to the customer experience -- but can they be used to improve the employee experience as well? Well ... yes and no. There are some important differences with the employee experience that require special features and functionality. Here's what you should be looking for....

The Future of Work Predictions That Will Shape Your Digital Workplace

Navigating the challenges of a modern workplace while trying to create an employee experience that increases productivity, reduces frustration and supports business growth can be tough. Here are some future of work predictions from top experts that will give you the guidance you need to understand what you should be focusing on.

Using Cloud Technology to Improve the Employee Experience: Workgrid Software Named Finalist in 2019-20 Cloud Awards

Workgrid Software has been named a finalist in the International Cloud Computing awards program in he category of "Most Promising Start Up", The Cloud Awards. Read on to learn more about this announcement

Workgrid November Product Updates

While Workgrid’s October Product Update delivered the all-new, enterprise-grade chatbot, complete with a no-code Q&A Builder, robust discoverability features and an analytics dashboard to monitor the performance of your bot, the November update is focused more on time. Check out the details on Workgrid’s new Time Planner and Quick Links features:

What is Employee Experience and What Do HR, IT, and Internal Comms Need to Know to Make It Successful?

As organizations strive to create a digital workplace that offers competitive differentiation, the question "what is employee experience" is frequently asked. Read on to get the answer you're looking for, plus find out what you need to do to make your employee experience initiative successful.

4 Winning Employee Experience Ideas You Can Steal From the Customer Experience Playbook

Find out how your organization can deliver the kind of award-winning employee experiences that help attract and retain the best talent, increase productivity and drive bottom line value. It's easy if you take advantage of these top 4 practices...

Starting Your Digital Workplace Strategy Off Right: Involving the Right Teams

To start your digital workplace strategy off right it's important to identify the key stakeholders and assemble the right team for the initiative. And that means understanding everyone's goals and objectives from the beginning. Here's how to make that happen....

Workgrid Q&A: Should You Buy or Build Your Employee Experience Solution

The decision to build vs. buy your employee experience solution is an important question to consider because it will have a major impact on the success of your initiative. Here are the 3 most important things you need to consider as you decide which option is best for your organization.

Everything You Need to Know About Employee Experience Best Practices Can Be Learned From Tubing Down a River

Because the natural world is in a constant state of change, it’s the perfect teacher for organizations trying to navigate a digital workplace transformation. Here's what tubing down a river can teach you about employee experience best practices ...

Elevate your Digital Workplace Strategy with Outcome-Driven Design

Elevating your digital workplace strategy is one of the most important things you can focus on in the coming year -- and outcome-driven design will be a key factor to your success. Here's how (and why) it will play such a big role in employee experience...

Planning for Your Digital Employee Experience

Summer might be coming to a close, but don't be sad. Now is the perfect time to plan for the digital employee experience your organization needs. Here's what you need to know.....

The Hidden Threat That’s Ruining Your Organization’s Employee Experience Strategy (and What You Need to Do to Fix It)

Your employee experience strategy is under a serious threat from within the walls of your own organization. Find out what this threat is and how you can fix it to deliver an employee experience that delivers bottom line value to your business.

The Definitive Digital Workplace Definition (plus 3 other terms you need to understand to improve your employee experience)

Here are the 3 terms you need to understand to improve your employee experience, plus the inside scoop on what a digital workplace really is....

What Kitchen Faucet Design Can Teach You About Employee Experience Innovation

It's time to expect more from employee experience innovation - here's what faucet and sneaker design can teach you.

3 Steps to a Successful Workplace Chatbot Project

Workplace chatbots are a great way to deliver an exceptional personalized experience to your workforce. When executed thoughtfully, they enable employees to perform common tasks in an easy and intuitive way, plus they provide quick answers to the most commonly asked questions. According to Outgrow, 80% of businesses…

Understanding Digital Workplace Trends: Top 3 Insights From the 2019 Digital Workplace Experience Conference

According to statistics and anecdotal data shared at the Digital Workplace Experience event, the evolution of the digital workplace is accelerating -- but it's still a journey, and a pretty slow one at that as organizations have to work hard to make sure they get their digital experience right. Since understanding the…

7 Secrets to Creating an Effective Internal Communications Strategy (Plus Advice on How to Make It Happen)

Building an effective internal communications strategy for today's modern workplace is no easy task -- but there are secrets that can make it easier. Read on to learn more.

What if your digital workplace was as intelligent as Google?

As organizations are racing to meet the demanding needs of digitization and consumerization across the digital workplace, we need to be mindful about how data and information is now being delivered to employees. The average employee has dozens of workplace apps they use to perform their job and work-related matters.…

What Makes an Award-Winning Digital Workplace?

Liberty Mutual's recent implementation of the Workgrid Assistant has earned them not one but two digital workplace awards! The awards include the 2018 Digital Workplace of the Year Award by the Digital Workplace Group in partnership with SMG/CMSWire and the Platinum level Step Two Intranet and Digital Workplace Award.…

The Power of Voice for the Enterprise

Workgrid to Demonstrate the Power of Voice at the 2018 Digital Workplace Experience Event. We're excited to announce that Workgrid is an Innovative Sponsor at this year's Digital Workplace Event held in Chicago, IL June 18th -- 20th. At this year's event, the Workgrid team will be providing live demonstrations of the…

5 Signs Your Current Digital Workplace is Failing

A Digital Workplace promises to empower employees to be more productive and efficient across locations and devices with the goal to enable workers to access information and applications they need to perform their jobs in more collaborative, productive, and social ways. For many organizations this means moving…

Digital Assistants Take on Departments' Biggest Headaches

Imagine a digital assistant that could help simplify the work day and improve the employee experience. A digital assistant that could eliminate the productivity burdens of employees having to login to multiple applications to find information. One that could manage to-dos, tasks, and approvals, and ultimately get work…

Why Chatbots Need Context

The secret to a great chatbot experience? Your chatbot understanding context. Have you ever listened to an adult talk to a small child? Their tone shifts, they use shorter words and sentences. They repeat the same phrases, "Look at the dog Billy, do you see the dog? It's a friendly dog, isn't it? A lovely dog. Do you…

5 Tips to Getting Started with Conversational Design

Looking to build a bot and/or new to conversational design? Start here! Moving from web design to conversational design can be a little intimidating, but you don't need to spend months developing linguistic and script writing skills before you can start. I've summarized the key things I've learned from studying…

What's All the Chatter about Intelligent Workplaces?

The intelligent workplace is getting a lot of hype, learn what industry-leading experts are predicting about AI and the future of AI in the workplace.

7 Tips for Handling Chatbot Failure

All technology is capable of failure. This blog aims at walking you through a high level look at some key considerations you should think about when designing UX for chatbot failure.

Five Trends for Voice Assistants in 2018

2017 was a big year for Voice Assistants and 2018 is proving to be just as exciting. As we think about what is coming next in the world of Voice Assistant, here are five predictions for the rest of the year.

Say Hello to Your Intelligent Assistant

Today's employees are suffering from information overload and wasted managing their work across disparate systems. It's time to start leveraging modern technologies such as artificial intelligence, machine learning and chatbots to transform the way we work.