With chatbots and smart assistants becoming one of the fastest growing tech trends there are a lot of questions and misconceptions when it comes to chatbots and how they work.
Our Head of Engineering and AI, Gillian McCann sat down with Sam Charrington on This Week in Machine Learning and Artificial Intelligence Podcast to help answer some of these hot topics including:
Common misconceptions about chatbots
Insights into how chatbots learn; hint, it's not magic
Best practices for chatbot adoption
Importance of conversational analytics
How to build a chatbot that won't annoy your users
What's needed to build a proper chatbot based on your audience
And many other insightful chatbot tidbits, take a listen below!
Interested in learning more about how machine learning and artificial intelligence are dramatically changing how businesses operate? Be sure to check out other podcast by TWiML & AI Podcast, hosted by Sam Charrington. This Week in Machine Learning & AI brings top minds and ideas from the world of AI to a broad and influential community of data scientists, engineers and tech-savvy business and IT leaders.