March 2022 | The Grid – Workgrid’s Newsletter for the Digital Workplace

Eliminating digital friction

Technology is supposed to make our lives easier, yet employees are spending so much time and effort trying to navigate all of the technology in the digital workplace that it's destroying productivity:

Unless organizations do something to stop the prevalence of digital friction, they'll find it very hard to compete effectively in the future of work.

The good news is, it is possible to solve the root causes of digital friction and give employees the simplified, streamlined experience they deserve. Here are some resources to get you started.

Good luck!

The Latest from Workgrid

[Blog] Stop Digital Friction from Killing Employee Productivity

The growing prevalence of digital friction is a big problem that organizations need to solve if they're going to successfully navigate the future of work. This article explores what digital friction is, where it comes from, and how you can get in front of it.

[Case Study] The AES Journey to Improve the Digital Employee Experience


As AES set about to unlock the full potential of their workforce, they realized that they needed to simplify the work day for employees. Find out how AES ultimately selected a digital assistant to eliminate digital friction by creating a centralized experience for enterprise applications.

[Blog] Solving the Top 5 Causes of Friction in the Digital Workplace

Employees are overwhelmed. Between an overwhelming amount of information and communications and an overabundance of applications, it’s impossible for them to know what to focus on. Find out how to address this challenge and solve the root causes of digital friction.

[Award] 2022 Digital Workplace Data Quadrant Awards

For the second year in a row, Workgrid was ranked a leading digital workplace solution according to an independent review conducted by Software Reviews. Workgrid ranked highly across all categories, including five first-place rankings in categories for usability and intuitiveness and for the Workgrid mobile app.


What We're Interested in Lately

Here's what caught our eye in the world of employee experience and the digital workplace lately...

From Acro Media

Digital Friction & How It's Killing Productivity

Everything you need to know about digital friction, including what it is, how it’s affecting productivity and how you can avoid it in your digital workplace.

From World Wide Technology

Reducing Digital Friction for Frontline Workers

Explore the risks of digital friction and look at strategies to improve the digital employee experience for frontline workers so they can be more engaged and productive.

From ReWorked

Why Overcoming Digital Friction is Key to a Successful Hybrid Workplace

Pave the way to a friction-free digital workplace with guidance on how to tackle the biggest causes of digital friction in today’s organizations.


[Watch] Death by Digital Friction

In this event presentation, Workgrid's head of product marketing, Rob Ryan, discusses the main challenges facing digital workplaces today, solutions for reducing digital friction and provides an inside look at the approach taken by two organizations as they simplified the work day for their employees.

[banner image] Death by Digital Friction Watch Now