[Guide] Affecting Change: Understanding HR's role in improving the employee experience

Understanding and Improving Employee Experience

The role of HR has changed dramatically over the years. Not only are HR leaders tasked with talent acquisition, performance management and benefits administration, they also now have the daunting responsibility of improving employee experience and engagement to drive business goals.

That's a lot, and it's made even more challenging by the fact that the typical HR tech landscape delivers a fragmented employee experience that actually causes employee frustration and dissatisfaction.

So what can be done to address these issues and position HR as a vital contributor to business value?

This guide gives you everything you need to know to improve HR service delivery and provide employees with a modern, streamlined digital experience that: 

  • Personalizes and contextualizes communications

  • Facilitates effective self-service functionality

  • Eliminates fragmentation

  • Centralizes access to information

  • And aids in employee retention