Simplifying Interactions With Complex Enterprise Systems
Ease the workday for employees with streamlined access to personalized information such as time-off balances, payroll information and more, all from a central location. Microapps can be accessed directly from your intranet, a desktop application, or a mobile application- ensuring all employees have the information they want and need, exactly where they want to view it.
Microapps deliver highly-customizable functionality that empowers employees with single-click access to exactly the information and task-based functions they need, when they need it. Workgrid is also flexible, so employees can personalize and tailor which apps they see in the Workgrid Assistant.
Common tasks, like requesting vacation time, often take multiple steps in numerous complex systems to complete.
Microapps eliminate that wasted time by handling the heavy lifting, so employees don’t have to. Workgrid's time off microapp for example coordinates all the steps involved in requesting time off (submitting a time off request, creating an out of office message, etc.) and consolidates them into a simple, single-step process, so employees can get back to their high-value work more quickly.
As consumers, employees have come to expect every digital experience -- regardless of the channel or device -- to save time and add value, not create frustration.
The Workgrid Assistant’s microapps facilitate that level of superior experience in the enterprise. By elevating only the information and tasks that are relevant to the employee and doing so in a sleek format that’s easy-to-consume on any device, employees can spend more time focused on the work that drives value for the business.
Which microapps are display via the Workgrid Assistant is customizable per each employee. Employees can choose which apps are displayed and in which order, providing a personalized and tailored experience for each individual employee.
Employees are overwhelmed by all the complex enterprise systems they have to interact with just to get work done.
Microapps eliminate that frustration and simplify the work day by abstracting the most common tasks and information (like time off balances and payroll information) from back-end systems. It then presents that information in a single and intuitive workspace, without unnecessary navigation between multiple systems.
Instant, secure access to recent pay slip information, without having to access core finance or HR systems.
An easy way to find co-workers across the organization.
Provide easy access to view time off balances and one-click functionality to submit leave requests.
Chatbots can be programmed to answer questions and automate tasks in seconds and minutes, improving employee satisfaction and decreasing overhead cost.
Customers leveraging the Workgrid Chatbot for their help desk report a significant cost savings of 93% per help desk transaction. Furthermore, with a chatbot, your call center employees will have the time to focus on high-value transactions, sky rocketing their satisfaction and engagement rates.