What are the Key Features of a Company Intranet?

What are the Key Features of a Company Intranet?

The best intranet platforms go beyond simply delivering static information to employees. They are modern and engaging and consistently exhibit several key features.

For end-users, these features might include:

  • Personalized communications and information

  • Self-service information and tasks

  • Integrations with complex enterprise systems

  • Task management

  • File-sharing

  • Search functionality

  • People directory

  • Forums

  • Multi-language translations

  • Adaptive personalization

  • AI content recommendations

  • Events calendar & calendar integration

  • Polls

  • Streaming media

  • Social interaction

  • Applied AI

  • Automation

  • Chatbots

And for administrators, a company intranet should include:

  • Performance benchmarking

  • Adoption metrics

  • Audience segments

  • Engagement dashboard

  • Impact metrics

  • Sentiment analysis

  • Member management

Company intranets should also be architected as a set of composable services to allow key aspects of modern packaged business applications to be consumed.


To be successful, company intranets must take advantage of modern features and functionality to deliver the intelligent, consumer-grade experiences employees expect and deserve.

To see the benefits of a modern intranet in action, check out this brief on-demand demo.

Recommended Resource:

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Up Next: Who Uses a Company Intranet?