Privacy Policy

Workgrid Software LLC understands that you care about how the information we receive from you is used and shared, and we take your privacy seriously. This Privacy Policy describes Workgrid Software’s privacy practices in relation to the information we collect through our website.

Collection of Personal Information

The level of information gathered by Workgrid Software varies depending upon your request. For our “Contact Us” forms or pages requesting your email, we will receive your name if you provide it and your email address.

We do not collect any personally identifiable information on our website, unless you provide it to us.

User Rights

You have the legal right to request access to the personal data Workgrid has on file as well as the right to request that Workgrid deletes all the personal data we have. You can request access to the personal data Workgrid may have on file by sending an email to contact@workgrid.com

By using our website, Workgrid Software is able to log general statistical information (from log files) such as: the domain name, IP address and browser type of our web site visitors. The log file information does not contain personally identifiable information, such as name, address, or phone numbers. With the information gathered, we are better able to create a customized experience for your visit to our web site. We may also match business information received from third parties against the IP addresses to learn more about what types of businesses are visiting our websites and the browsing preferences of such businesses on our websites. We use the information derived from these analytical activities, which may be combined with non-personally identifiable behavioral information received from third parties, to better model and refine our general marketing activities and may, from time to time and to the extent permitted by law, directly market our products and services to these businesses based on the information we have learned about their browsing activities while on our websites.

Cookies and Web Beacons

Cookies are small text files that can be used by websites to make a user’s experience is more efficient. For example, it can help the website to remember information about your visit, like your preferred language and other settings that can make your next visit more efficient and useful to you. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

We use cookies for many purposes. Below defines the types of cookies Workgrid users on our website.

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Workgrid uses the following necessary cookies on our website:

  • Cookie to store the visitor’s cookie consent state for the current domain.
  • Cookie used by the content network, Cloudflare, to identify trusted web traffic.

Preference Cookies

Preference cookies enable a website to remember information that changes the way the website looks, such as your preferred language or the region that you are located in.

At this time, Workgrid is not using any “preference” cookies on our website.

Statistic Cookies

Statistic cookies help website owners to understand how visitors interact with website by collecting and reporting information anonymously.

Google Tag Manager – used by Google Analytics:

  • Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit.
  • Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.
  • Used to throttle the speed of request to the server
  • Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used.

Marketing Cookies

Marketing cookies are used to track visitors across websites. The intention is to display content or ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers

Workgrid uses marketing cookies from the following sources:

  • Google Tag Manager
  • Google Analytics
  • HubSpot

These cookies enable Workgrid to:

Collect anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customized online advertising

  • Send data to the marketing platform Hubspot about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
  • Keeps track of a visitor’s identity when filling out web forms. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts

You do have a choice whether or not to accept the cookie, however, if you reject the cookie or if cookies are disabled on your web browser, some parts of the website may not be operable.

Workgrid respects your choice to accept cookies and will notify you when cookies are being used. You can manage cookie settings from within your browser. Furthermore, some browsers allow you to manage cookies on a site-by-site basis, providing users flexibility over privacy choices. What this means is that you can disallow cookies from all sites except those that you trust.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information. You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance. In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads.

If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

Use of Personal Information

The Workgrid Software web site is designed to give our customers, prospective customers, and visitors a means of gathering information about our Company, services and products and for doing business with us. Our site will only collect information that you voluntarily provide in order for us to service your request. If you have provided personal information on our web site in order to obtain a quote, ask us a question, or register for a Workgrid Software sponsored event, we may need to share that information with authorized third parties, if necessary to service your request. We may also share your information with companies that perform marketing and communications services on our behalf. We do not sell any customer information to any third parties, such as mailing list companies or telemarketing companies.

Protecting Information Gathered and Security

Personal information you have provided is limited to employees of Workgrid Software who need to know that information in order to service your request. Workgrid Software maintains physical, electronic, and procedural safeguards that comply with applicable regulations to guard your personal information. Workgrid Software retains the information collected for as long as required or permitted by law or regulation.

Notification of Changes

Workgrid Software reserves the right to change this Privacy Policy from time to time, and such changes will be effective immediately upon posting to this Web site. Under certain circumstances (for example, in connection with certain material changes, including changes to our Online Behavioral Advertising data collection use policies and practices), we may also elect to notify you of changes or updates to our Privacy Policy, or to request your consent for such changes, by additional means, such as posting a notice on the front of our Web site and sending you an e-mail.

Contact Information

Workgrid Software 150 Liberty Way Dover, NH 03820 email: contact@workgrid.com

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