Use Case

Igloo Intranet Admin Tools

The Igloo Admin Tools app provides useful tools and notifications for intranet admins of Igloo Software.

Intranet Admin App Details

Help improve knowledge management and the utility of your intranet.

Chatbot Q&A suggestions

The Q&A Trainer app proactively makes recommendations for new questions and answers admins should consider adding to the chatbot. Suggestions are based on unanswered questions and verified answers from Igloo forum topics and are prompted to managers in a summary smart notification every week.

Technical Details

The Igloo Intranet Admin Tool App provides useful features for intranet admins. This out-of-the-box app template can be customized to your preference using Workgrid's no-code app builder.

Integration & API Details

The Intranet Admin Tools app was designed with the Igloo APIs and includes the following endpoints. For the best user experience, please ensure that your data source include these fields or modify the feature templates to make them work for your organization:

Igloo Admin App Endpoints:

  • API V1 - Get Forum Topic By Id - GET /forumtopics/{forumTopicId}/view

  • API V1 - Get Blog Article By Id - GET /blogarticles/{blogArticleId}/view

  • API V2 - Get Community - GET /community/info

  • Data Feed - Forum Topics - GET /odata/dContentForumTopic

  • Data Feed - Blog Objects - GET /odata/dContentBlog

Support and Reference Documentation

For reference documentation, please visit Igloo Data Source Details

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