Use Case

ITSM Ticketing

Streamline IT support case management to deliver an intelligent digital workplace experience.

ITSM Use Cases

Make complicated and time-consuming actions easier and quicker to complete.

Create & update help desk tickets with a chatbot

Streamline ITSM ticket creation and management by enabling employees to submit and manage IT help desk tickets using a natural language chatbot.

Employees can submit tickets as well as check the status of a ticket, add comments to existing tickets, and close tickets without having to log in to the source system.

Featured Integrations

Simplify actions with everyday enterprise systems with the help of Workgrid integrations.

Build custom apps with Workgrid
Workgrid makes building new apps easy with our no-code app builder, enabling users to easily build apps and employee workflows with a visual drag-and-drop interface.