Use Case

ITSM Ticketing

Streamline IT support case management to deliver an intelligent digital workplace experience.

ITSM Use Cases

Make complicated and time-consuming actions easier and quicker to complete.

Create & update help desk tickets with a chatbot

Streamline ITSM ticket creation and management by enabling employees to submit and manage IT help desk tickets using a natural language chatbot.

Employees can submit tickets as well as check the status of a ticket, add comments to existing tickets, and close tickets without having to log in to the source system.

Build custom apps with Workgrid
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