IT Support


Workgrid integrates with ServiceNow to provide employees with a streamlined and simplified experience for an array of ServiceNow use cases, including creating request and acting on notifications and approvals.

ServiceNow Starter Apps Available

Starter apps are out-of-the-box apps ready to install and use immediately by customers. Starter apps can also be customized to a customer's specific needs with Workgrid's app builder.

ITSM Ticketing

Employees can use the IT Help Desk app to create help desk tickets with an easy-to-use natural language chatbot. Then it sends confirmations of ticket-related events via a “To Know” smart notification to the employee.

Through the chatbot, employees can open a new ticket, receive updates on ticket statuses, add comments to tickets, and close tickets.

Create custom ServiceNow apps
Build your own custom ServiceNow app using Workgrid's no-code app builder. View the video below to see how easy it is to build an app to deliver ServiceNow notifications to employees.

See Integrations in Action

Have a specific integration you want to see? Let us know! Request a product demo today.