IT Support


Workgrid's integration with Zendesk provides employees a simplified experience for creating tickets and taking action on notifications, and approvals.

Zendesk Starter Apps Available

Starter apps are out-of-the-box apps ready to install and use immediately by customers. Starter apps can also be customized to a customer's specific needs with Workgrid's app builder.

ITSM Ticketing

Employees can use the IT Help Desk app to create help desk tickets with an easy-to-use natural language chatbot. Then it sends confirmations of ticket-related events via a “To Know” smart notification to the employee.

Through the chatbot, employees can open a new ticket, receive updates on ticket statuses, add comments to tickets, and close tickets.

Build custom apps with Workgrid
Workgrid makes building new apps easy with our no-code app builder, enabling users to easily build apps and employee workflows with a visual drag-and-drop interface.

See Integrations in Action

Have a specific integration you want to see? Let us know! Request a product demo today.